Terms and Conditions

Terms and Conditions

Payment Details
For all bookings we require a deposit equivalent to the cost of one night. This deposit is non-returnable. Would you please make sure that this reaches us within 10 days of making the booking. The balance is due on departure. You are liable for payment of the balance if you cancel within a month of your stay. However, if we manage to re-let the room , we will adjust this accordingly.

Prices
The price includes accommodation and breakfast for two people. There are also complimentary tea and coffee making facilities in all rooms. We offer tea and cake/biscuits each afternoon in the dining room and guests can enjoy sherry in the lounge in the early evening. We accept payment in cash, card or cheque. Please make cheques payable to ‘The Old School House’.

Cancellation and Insurance
Once you have booked your stay, our agreement is a legal contract and any deposit you have paid is non-refundable. If you need to cancel please contact us as soon as possible.
For cancellations made at least one month before your stay, you will not be liable for the total balance. For cancellations made within one month, you will be liable for the total amount. (Every effort will be made to re-let the room and adjust the charge accordingly.) Failure to take up the booking without cancelling will make you liable for the total amount. For this reason you may wish to consider taking out cancellation insurance.

Arrival
Your accommodation will available to you from 3pm on your day of arrival unless otherwise arranged. Please let us know if you are to arrive after 6pm.

Departure
Please be ready to leave your accommodation by 10am on your day of departure, unless otherwise arranged. Your bill for your accommodation will be payable on departure. Should you wish to leave luggage or car after your departure time, please let us know.

Damages and Breakages
Please take care of our accommodation and let us know of any accidents as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice if the damage or breakage is significant or caused by undue carelessness.

Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless it is proven to have been caused by a negligent act by ourselves or contractors whilst acting in the course of employment.

Download our Access Statement here giving information for guests with mobility difficulties.